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Hi Team,

Thank you all for attending the social dinner on Friday night. It was such a great night and it totally reinforced what a great team of people we have at DDB and how lucky I am to have you all in my team.

Today I would like to introduce the next subject area I will be writing about for the next month or so; Self-improvement. But before I dive into this topic, I would like to outline “my central philosophy about running a building company”.

DDB’s mantra is, “excellence through constant improvement” but where does all this constant improvement come from? I believe it must come from within us all. So, the only way to achieve team excellence is by every team member striving for and investing in self-improvement.

“The best time to plant a tree was 20 years ago. The second-best time is now.”
Ancient proverb

My central philosophy about running a building company is,

What I love about building.

1. I absolutely love the whole process of designing and building houses.
2. I love the difference that a DDB house makes to our clients life.
3. I love the constant challenge of running a successful building company.
4. I love learning and improving my own knowledge and leadership.
5. I love helping others and teaching what I know.

What I believe about building.

1. Building or renovating a home should be one of the most rewarding and enjoyable experiences of your life.
2. Most people have legitimate fears about building and renovating which adversely affects them making life changing decisions.
3. The best way to overcome our clients fears and reservations are,

• To offer freely available, up to date informative information to help educate them about building and to overcome the fear of the unknown.
• To have the best possible reputation.
• To have a well-recognised and highly regarded brand.

What is vital to DDB’s success.

1. Teamwork is our biggest competitive advantage.
2. As a team we must always,

• Do what we say we will do.
• Strive to improve what we do.
• Enjoy what we do.
• Everyone’s primary focus at work should be to make everyone else’s job easier.

This central philosophy informs every significant decision I make in running DDB, in how I invest my own time and in how I approach my own self-improvement.

I am looking forward to discussing this topic with you all at the DDB Team Meeting next Friday.

Thanks for reading,
David.